NPR ombud Alicia Shepard agrees with listeners who contend the network does a lousy job of identifying the background of think tanks or other groups when quoting their experts. She writes: "My staff looked at how NPR reporters and shows identified think tanks between Jan. 1 and Oct. 31, 2010. It became clear that NPR often cites think tanks and the experts who work for them – but neglects to use more than their names."