Eugenia Chien

Eugenia Chien runs Muni Diaries with Jeff Hunt and Tara Ramroop Hunt. Muni Diaries is a website where riders share their experiences on public transit in San Francisco. Muni Diaries was voted "Best Local Blog" by the readers of the San Francisco Bay Guardian and SFWeekly.


4 ways Muni Diaries readers document San Francisco bus riding

Complaining about riding the bus is sport in San Francisco. So when we started Muni Diaries, a website documenting stories that happen on public transit, there was a high chance that our website could devolve into a cesspool of whining and bigoted rants.

But the exact opposite happened: For the last three-and-a-half years, our readers have contributed the majority of the content on our site, and we’ve turned a significant slice of the transit-riding population in San Francisco into our contributor base.

Our readers have helped us break news, be the first to tweet about accidents, and provide other useful information to San Franciscans who depend on public transit.

So how do you get the best from your readers? And how do you cultivate a focused audience that consistently shares ideas and contributes to conversations? … Read more

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4 things news sites should know before partnering with a local blog

For the last three years, I’ve been running the website Muni Diaries, where public transit riders in San Francisco submit stories that happened on the bus. Along the way, we have been approached by several large news organizations for content partnerships. This has become more and more common, as many news organizations don’t have the staff or resources to cover hyperlocal news quickly and adequately anymore.

We’re grateful that our successes have led to partnerships, but I also recall many meetings where both bloggers and media organizations have left frustrated because of misunderstandings and mismatched expectations. Based on my experiences, I’ve come up with some tips on how news organizations can create meaningful collaborations with local blogs.

1. Ask your local blogs what they need.Read more

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