Every manager has strengths and challenges. And on any given day, you, as a boss, will disappoint someone.
You hire and promote people while rejecting others. You accept and advance one person’s idea but pass on someone else’s. You hold people accountable for quality and performance. You force them out of their comfort zones to learn new things (Hello, digital age.) In tough economic times, you cancel projects they love, freeze or cut their salaries and lay off their talented friends.
And if you’re like most people, you do all that with little or no training in how to lead a team.… Read more