With this column, the Poynter Review Project’s work comes to an end.
After nearly 40 columns reviewing ESPN content across all platforms, we’ll close with lessons learned over 18 months of observing the network’s various media outlets, examining their successes and failures, and investigating how ESPN works (and sometimes doesn’t).
We offer these observations not just as a starting point for the networks’ next ombudsman but also because it’s increasingly ESPN’s own viewers and readers who serve in that role, sharing their links, thoughts and criticism in real time. This is a relatively new phenomenon for ESPN and other media companies, and ESPNers are of two minds about the torrent of discussion, simultaneously appreciating being the center of so much conversation and worrying about a discourse they can’t control.
We hope what we’ve learned will help readers and viewers understand ESPN better, so they can make more informed judgments — whatever those judgments may be — about the network’s decisions. Read more