Sunday subscribers to the New York Times found something unusual tucked among the sections October 12 — a legalistic form offering a refund if they had paid an inflated renewal price to an unauthorized third-party.
That marked two bits of news in the developing story of a scam that has now been noted by dozens of newspapers over the last month. It was the first indication that the New York Times was among the targets. And it appears to be the first time a publication has offered refunds rather than just a warning.
Caroline Little, president of the Newspaper Association of America, said that the organization is investigating but “hasn’t gotten to the point yet” of recommending a remedy.
This kind of solicitation, long a staple in magazine subscription sales, comes in the form of an apparent billing notice from Customer Billing Service or various other trade names. It states the payment can be used either for a renewal or a new subscription. Read more