A look at how news organizations are handling user comments

How to respond when the Internet calls you names

@shawnpwilliams Yeah, you’re a dumb n****r.

When I read these words written by a stranger last week, I wasn’t sure how to react. It wasn’t the first time I’d been called the n-word, but it was in a place that… Read more

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Thursday, May 31, 2007

Assessing Legal Risks and Guidelines for User Comments

By Al Tompkins
Broadcast/Online Group Leader

As newsrooms across the country grapple with online user comments, the discussion often turns to legal implications. I wanted to demystify the matter and sort through the rumor and rhetoric. So I went… Read more

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Thursday, May 24, 2007

Feedback for Thought: Did We Do the Right Thing?

By Scott Libin
Poynter Online Managing Editor

Where I work, the legendary status
of Eugene Patterson is perhaps second only to that of Nelson Poynter
himself. Patterson won a Pulitzer Prize
for his Read more

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Baggy Pants, Drunken Driving and Day Care: Cincy’s Challenges with User Comments

By Bob Steele
The Nelson Poynter Scholar for Journalism Values

I recently spent a couple of days trying to help people in The (Cincinnati) Enquirer newsroom come to terms with ethical challenges that affect journalists almost everywhere in… Read more

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Thursday, May 17, 2007

Poynter’s Take on User Comments

Since 2002, Poynter Online has allowed users to share feedback on stories they read. Bill Mitchell, editor of Poynter Online, answered questions in the user commenting survey on Poynter’s approach to commenting. Here are his responses:… Read more

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The Frames of Incivility

By Roy Peter Clark
Senior Scholar and Vice President

If we crave a civil discourse about incivility, we might
begin by gazing through the various frames people build to express their
opinions on this topic. These framesRead more

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They Shot His Dog: Historical Lessons on Incivility

By Roy Peter Clark
Senior Scholar and Vice President

Every day from 1960 to 1968, Gene Patterson wrote a signed daily column on the editorial page of the Atlanta Constitution. Many of those 3,000 pieces concerned race.… Read more

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Dialogue or Diatribe: One Woman’s Story

By Kelly McBride
Ethics Group Leader

April Branum is used to the teasing. As a child, she was the fat kid. Now she’s a big woman. Her entire life she has endured stares, jokes and rudeness.

If… Read more

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The Uncivil and the Uncensored: Commenting on Diversity

By Aly Colón
Reporting, Writing, Editing Group Leader

How
does uncensored, uncivil and anonymous commentary on blogs and Web sites affect
online conversations about diversity?

We
asked contributors to Poynter’s “Journalism with a Difference” column,
along… Read more

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Online User Comments: A Conversation with Deborah Howell

On May 14, Bob Steele, the Nelson Poynter scholar for journalism values, talked with Washington Post ombudsman Deborah Howell about her concerns with user commenting on news Web sites.

In Howell’s May 6 column, “OnlineRead more

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