That’s a good thing, because feedback happens to be what their staffs need most from them. Positive or negative, feedback is the fuel that we all need to improve our work.
But as with so many worthy resolutions, the secret to success lies in the execution.
A colleague recently told me a story about delivering feedback to someone who turned out not to be receptive. The meeting did not go well. That got me thinking about how many factors can influence the way our feedback is heard and responded to — and how many of those factors we can control. Read more