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How managers can lead newsrooms in a digital age

Digital First Media Editor-in-Chief Jim Brady doesn’t know who Olivia Pope is, but is more than willing to find out about the central character in the TV series “Scandal.”

That openness to the interests of diverse workers can be counted … Read more

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Friday, Sep. 13, 2013

question mark abstract

7 questions managers should ask before assuming someone is ‘lazy’

I wince when I hear managers describe an employee as “lazy.” They say it when discussing staffers who do the bare minimum (or less), require far more hand-holding than others, and rarely come up with new ideas.

That’s underperformance, to … Read more

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Thursday, Sep. 05, 2013

Question Wall Puzzle Piece Answer Complete Understanding

One simple question that can change a manager’s relationship with staff

When I was a little boy, I remember grown-ups had a favorite question:

“And what do you want to be when you grow up?”

With each year, my answers changed: Cowboy, firefighter, priest, Perry Mason. (Not sure I ever wanted … Read more

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Thursday, Aug. 29, 2013

Leadership8

To change your leadership style, rewrite your leadership story

Have you ever been at a funeral and, as the clergy or relatives or friends offer tribute to the deceased, found yourself wondering:

What will they say about me?

While the Irish Catholic in me winces at thinking about myself … Read more

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Tuesday, Aug. 13, 2013

Success

How managers can put themselves in a position to succeed

Anyone out there recognize my conundrum?

With each passing year I became more aware that I wasn’t getting enough exercise. Sure, I walked a lot: to and from work, to the supermarket, pretty much everywhere. But nothing that broke much … Read more

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Monday, Aug. 05, 2013

Jeff Bezos

How Bezos, in his first memo to Washington Post staff, achieved believable optimism

Imagine this:

You’re a reporter at The Washington Post and you’ve just heard your company has been bought by, of all people, the guy who created Amazon.

Graham. Bradlee. Woodward. Bernstein.

Bezos?

Think you’re nervous?

Now imagine this:

You’re Jeff … Read more

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Thursday, Aug. 01, 2013

IMG_0184

Irish journey reveals important reminders about storytelling, leadership

The two-room cottage is a shed now, a white-washed place for Jimmy O’Toole to store hay for the livestock, a few pieces of farm equipment, a cupboard, a china cabinet and the family stories that he keeps alive for visitors … Read more

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Wednesday, July 10, 2013

Optimism boulevard plaque

Tough times signal need for managers to express genuine optimism, not ‘happy talk’

When I ask journalists to reflect upon the qualities of their best bosses, they almost always include “optimistic.”

That’s not surprising; one dictionary defines “optimistic” as “hopeful and confident about the future.” Most of us are grateful when we work … Read more

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Friday, June 28, 2013

Hello I Am Boss Nametag Sticker Supervisor Authority

Managers, making sure someone can do your job is your job

On the day my editor at The (Baltimore) News American offered me the job of managing editor, he gave me my first assignment:

“Your first job,” he said, “is to make yourself obsolete.”

OK, I said.

I had no idea … Read more

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Monday, June 24, 2013

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How managers can improve the quality of feedback they offer

I know the answer even before I ask a group this question:

“Does anyone here get too much feedback at work?”

The reply, amid snickers and eye rolls, is “No.”

No matter who is in my audience, from employees to … Read more

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