“What Great Bosses Know”: Practical advice for managers & leaders from Jill Geisler.

Great bosses know: Hire good people, but don’t leave them alone

Ever have someone send you a link to an article, knowing it’s a hot button issue for you? It just happened to me, as my Poynter.org editor Julie Moos called my attention to a brief post on The Atlantic’s website,Read more

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Tuesday, June 05, 2012

The 5 ways great bosses win the battle against their evil twins

Consider this fair warning, managers. Lurking nearby, ready to make an uninvited workplace visit, is your “evil twin.” That substandard sibling is the one your staff sees when they misinterpret your behavior.

I’ve met countless “evil twins” while reviewing the … Read more

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Thursday, May 10, 2012

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To build the team, build the trust, with these 8 tips

Take a look at a photo I really admire. It’s a little soft-focus and the framing is a bit off. That’s what makes it perfect. After all, the photographer had only seconds to shoot and only one free camera hand. … Read more

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Thursday, Mar. 22, 2012

10 tips for preventing staff burnout in spite of more work, fewer resources

Motivation. It’s a popular topic in leadership teaching. Keeping staff members engaged, positive and productive has always been a management responsibility.

But today, the questions about motivation are often more blunt, even raw. How do we handle the human impact … Read more

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Wednesday, Jan. 04, 2012

Meet 12 great employees to toast in 2012

Dear Bosses:

I hope 2012 will be your best year yet as a manager. I know that one of your tasks in the months ahead will be a ritual many of you dread: writing annual performance reviews for staff. It’s … Read more

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Monday, Dec. 19, 2011

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6 books for great bosses to give or get as holiday gifts

Leaders are continuous learners, always looking to explore fresh ideas. That’s why I’m often asked to recommend good books for bosses. Sometimes I suggest what I’d call “classics,” which I’ve written about in previous columns. But let’s look at … Read more

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Wednesday, Nov. 23, 2011

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A paycheck is not a “thank you”: What Great Bosses Know about recognition

I dedicate this column to every employee who has ever heard a boss say “Your paycheck is your thanks” — or to those whose supervisors quietly operate under that philosophy.

It’s not uncommon. I hear about it from staffers and … Read more

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Tuesday, Nov. 15, 2011

‘It will take passion’: A benediction for tomorrow’s newsroom leaders

The best leaders inspire. That’s what we teach the participants at the annual Poynter Leadership Academy, our signature seminar for up-and-coming news managers from around the world. To practice what we preach, it is our tradition to have veteran editor Read more

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Wednesday, Nov. 02, 2011

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What great bosses know about how to manage downsizing’s aftermath

The toughest challenge managers face today is cleaning up messes they didn’t create. I’m talking about the after-effects of personnel and budget cuts. A downsizing edict comes down from above. The plan is implemented. Then, front line managers are expected … Read more

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Wednesday, Oct. 26, 2011

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5 ‘praise erasers’ reveal how bosses undermine positive feedback

Who among you gets too much feedback at work? I’ve asked this question of groups time and again, always with the same result: No hands go up.

Even when people believe they are micromanaged by their bosses, they don’t consider … Read more

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