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E-Media Tidbits

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Peter Zollman
A group weblog about the intersection of news & technology


Fixing Online Errors Fast
Posted by Peter Zollman at 11:26 AM on Aug. 13, 2008
Quick Fix
Jetalone, via Flickr (CC license)
The quick fix is a notable advantage of online media.
One great thing about online news is the immediacy with which errors can be fixed.

Yesterday I was reading a MidwestBusiness.com article about Legacy.com, the obituary site that's part-owned by the Tribune Co. Legacy.com faces a potential threat from Tributes.com -- a new obituary site being spun off from Eons.com by one-time Monster.com head Jeff Taylor.

The article referred to "Legacy.com CEO Hayes Ferguson" and later says, "He added in an interview... [etc]." Well, Hayes is a woman. (If you Google for her image, you may even spot one reference to "a very pregnant Hayes Ferguson" -- an old image.) Also, she's COO, not CEO.

This made me question whether the "interview" was actually an e-mail exchange or a more traditional interview -- which in my opinion implies face-to-face. Way back when, when I was a reporter, it was drilled into me that the context of the information delivered is important -- a telephone interview, an in-person interview, a newspaper or broadcast quote, or an e-mail exchange. (Oh, wait: We didn't have e-mail back then...)

I shot the writer an e-mail (two, actually) pointing out the errors. Within an hour, they were fixed. Well done with the fast correction.

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correction/clarification/fixed? wondering how varied policies are with such online corrections. are... More.
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