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E-Media Tidbits

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Steve Outing
A group weblog about the intersection of news & technology


Google, Craigslist & Newspapers: Classifieds Battle Shapes Up
Posted by Steve Outing at 11:35 AM on Oct. 26, 2005
Amy Gahran touched on the "Google Base" project in an earlier item, but there's plenty more to say about it. With Google not talking, all that's been written is speculation, yet there's enough information to make some good guesses where this is going.

Here's a brief statement that Google issued yesterday on the Google Blog: "You may have seen stories today reporting on a new product that we're testing, and speculating about our plans. Here's what's really going on. We are testing a new way for content owners to submit their content to Google, which we hope will complement existing methods such as our web crawl and Google Sitemaps. We think it's an exciting product, and we'll let you know when there's more news."

That's a logical step for Google to take. Foremost, it's about giving people a way to publish information on the Web without even having to have their own website. Yes, if you have something to sell, posting it on Google Base may be an alternative to placing a classified (at a newspaper, on Craigslist, etc.). Add Google's rumored "Google Purchases" service (likely to be a competitor to eBay's Paypal) and this is a significant threat to those classifieds and personal-commerce players. But Base appears to be bigger than just classifieds.

Google is so widely used that it could, you might think, knock Craigslist off its high perch, and even deliver a body blow to newspaper classifieds with Google Base. Could Google become the king of all classifieds?

I'm not so sure that will happen, despite Google's heft. You see, Craigslist became a success in large part because of its "community" nature. If you've used Craigslist, you've probably experienced that sense of community and interaction among its users. It's as though Craigslist users in a community are part of a "tribe" -- everyone helping each other out. Craigslist doesn't have that sterile newspaper-classifieds feeling; it's a vibrant, active place.

Google Base, I'm guessing, will be an efficient, comprehensive commerce database service (among other things). It may work well, but I have a hard time imagining it being anything other than sterile. So perhaps Craigslist will survive a Google onslaught because of its more human nature.

What about newspaper classifieds? I'd recommend that they go the Craigslist route. Turn newspaper classifieds into an active and interactive community, instead of just static, dull listings. A cold-hearted newspaper classifieds database could well be smothered by Google classifieds. A local-focused interactive community may be less vulnerable.
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