SuperVision

Journalists in today's newsrooms need skilled, smart managers to support them as they try to do their best amidst cuts of too many kinds. They need managers who know how to communicate, motivate, build collaboration and navigate change.

 

The new managers who spent a week at Poynter in December worked on all of those things. They were realistic about the challenges their newsrooms face in this economic climate and at the same time, they were eager to step up and lead.

For a lesson on the basics -- things every new manager should know -- we turned to Joe Sullivan, sports editor of The Boston Globe. Joe runs a hard-working, high-performing team that has seen plenty of change and keeps delivering, in print and on the Web.

Joe put together a list of a dozen things new managers should know. Here's Joe's list, with my comments on each tip, including some links to additional reading:

1. You can't do your old job.
Too many managers refuse to let go of their old specialty. It's time to move on.
2. You're responsible for things that have nothing to do with journalism.
If you're all about the product, you'll be amazed at how much "people" work you do and how important it is.
3. Make a personal connection with each staffer at some level.
Each staffer is different. Know them well enough to understand how to reach them.
4. Know people's strengths and weaknesses.
Set them up to win, not fail, by knowing how to leverage strengths and work around or shore up weaknesses.
5. You've got to have a plan.
Hate organization? Get over it. People are counting on you for systems, schedules and a vision for success.
6. Have fun!
Foster an atmosphere where people laugh and look out for each other.
7. You're not perfect.
Admit when you're wrong. People respect leaders who acknowledge their lapses. (Provided the lapses are few and the leaders are sincere.)
8. Stand strong when you have a conviction.
Compromise is a part of managing, but so is protecting core values.
9. Change can be better than you think.
Change, while sometimes unsettling, can lead to innovation and opportunity.
10. Who's your consigliere?
Every manager needs a confidante who understands the pressures of the job, offers ideas, support or a kick in the pants.
11. Listen or learn to listen.
People hate it when their bosses make them feel ignored. Don't be a lousy listener.
12. Remember what it was like when you were on the front lines.
No, don't tell stories about it all the time. Just keep in touch with the reality of your staff's daily responsibilities.