New York ObserverCEO
Chuck Townsend's
memo about Conde Nast hiring McKinsey & Company to help it rethink the way it does business "wasn't sensitive and it wasn't very human" because it was so frightening, says one employee. Another tells
John Koblin that "I have a feeling that the McKinsey thing is just a shield or a distraction from what they're really going to do: They just want to shut down magazines."