Romenesko

Washington Post
The redesigned Washington Post has reporters' e-mail addresses at the bottom of stories, and "already, several readers have complained to me that reporters haven't responded to their e-mails," writes ombud Andrew Alexander. "Many busy reporters are overwhelmed by e-mails. But too many simply refuse, or are too lazy, to respond. With newspaper survival at stake, that's suicidal." || Reader reactions.
> Brauchli: "We're changing the engine of a car when it's on the highway"