MONDAY, NOVEMBER 21, 2005
Washington Post
Gene Weingarten does. "Back in the crusty old days -- when newsmen gargled scotch from tankards, smoked cigars as thick as bratwurst and pistol-whipped sources into talking -- readers were essentially seen as nuisances. When a reader came into a newsroom with a complaint, he would be sent from desk to desk, finally being directed to the 'complaints department,' which turned out to be the fourth-floor urinal."
Posted at 8:57:09 AM
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