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The Power of One Little Story
At a time of gloom for the news business, it's important to remember the power of stories, even the power of one little story.

It took me some time Tuesday to remember that the date was September 11, the sixth anniversary of the terrorist attacks upon America. Less often remembered are the dates of 9/12 and 9/13, the days when reporters and editors reclaimed their roles as chroniclers of life, death, hope, courage, loss, fear and devastation. (Those were important dates for Poynter and the coming of age of Poynter Online as well, as we tried to invent ways to serve journalists during times of personal crisis and national emergency.)

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Such reflection was inspired by an e-mail message this September 11 from Michelle Clements of Raleigh, N.C. She found a little story I had written six years ago about my cousin Theresa Leone, who escaped on 9/11 from the 57th floor of the first tower minutes before it crumbled to dust.

Michelle writes:

I want to express my appreciation for the story you posted on the Internet regarding your cousin Theresa. It was deeply moving. This past Sunday I was asked to speak in church. For the week preceding the talk, I felt compelled to find a personal account from 9/11 that would touch deeply those attending the meeting. After reading more stories than I can count, I chose Theresa's story. I can't begin to tell you how moved the audience appeared.  After the talk was finished, I had so many people approach me and state that "I can't imagine what she went through," or "I'd never heard a personal story from the tragedy before." It really made a strong impact.

"She's an amazing woman," writes Michelle of Theresa. "I will never forget her story."

Think for a minute, my fellow writers, about that last thought.  Michelle didn't say that she would never forget MY story, but HER story. Theresa's story.

So we are sharing with you again that little story and another commentary I wrote that day that records the story behind the story. Back in the day, Theresa's might have appeared in newsprint rather than online, surviving only in brittle, yellowed copies and dusty microfiche. But thanks to the Internet it can outlive me, capturing readers around the world.

Its power comes, as you will see, not from my craft but from the way in which narrative stories transport the reader to another time and place where they can feel the jet hit the building and walk down the narrow flights of stairs in Theresa's "sensible shoes." As New York Times reporter Jim Dwyer has taught me, "the bigger, the smaller." The greater the scope of the news event (9/11, Katrina, Iraq), the more power is conveyed by the small, focused human story.

The pen is mightier than the sword. If we are to survive as a civilization, let's pray that stories of courage and recovery turn out to be mightier than weapons of mass destruction.

Posted at 2:18:10 PM

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