Poynter Online Poynter Online
New UserLogin
Poynter Online Main Page
Poynter Career Center
Design / Graphics
Diversity
Ethics
Leadership
Online
Photojournalism
Writing / Editing
TV / Radio
Journalism & Business Values
About Poynter
Seminars
Faculty
Columns
Resource Center
The Poynter Store

Help Poynter


Create Your Personal Page
Add Your Bio
Add Your Photo
Share Your Favorite Links

Signup for Poynter Newsletters
Get Poynter Delivered to Your PDA

ASNE Online Ethics Tool



Posted, Apr. 6, 2006
Updated, Apr. 6, 2006


QuickLink: A97298

Innovative Thoughts From CitJ's Gurus

By Steve Outing (more by author)

E-mail this item
Print this Page
Add Your Comments on this Article

Citizen journalism is a relatively new field, with no solid playbook. Practitioners are, to a large extent, making up the rules as they go along, though they are guided by some of the bedrock principles of traditional journalism, like striving for accuracy and fairness, no matter who's doing the writing.

CitJ BUSINESS MODELS:
ARTICLES IN THIS PACKAGE
Traditional Media Adopts CitJ
Some news organizations are overcoming fears and opening up to citizen journalism.

CitJ's National Networks: Will They Bloom?
Entrepreneurs and media companies eye the opportunities in aggregating local sites.

Independent CitJ: Web Sites and Networks
Citizen-media practitioners can do it on their own.

It's Not About the Money
For some citJ publishers, it's about public service, not profit.

CitJ Start-ups' Models
Entrepreneurs try to figure out the business.
Where do we look for guidance and at least some good advice if no hard-and-fast rules are available? I look to a pair of this fledgling field's pioneers, Amy Gahran and Chris Willis. Here are some outside-the-box ideas from each of them.

Amy Gahran

Amy Gahran
Gahran is a writer, blogger, educator/coach and consultant (and occasional provocateur) who's cast her gaze to citJ in the last couple years. Along with Adam Glenn, she writes the I Reporter blog, which covers the citJ world. She also writes a blog called The Right Conversation, which often intersects with the citJ world, and a longer-running blog, Contentious.

Citizen ad reps: Here's an innovative idea from Gahran. CitJ practitioners are already working to encourage everyday people to share their stories and to become amateur reporters. What's in it for them is usually only the satisfaction of sharing their knowledge with their communities -- and maybe occasionally a little money or other modest reward. So how about training community members to be citizen ad representatives?

This can give anyone who wants to sell an ad into a citJ Web site an opportunity to facilitate a sale and earn a commission for the effort. They might not actually make the sale, but they'd provide the solid lead and get a commission. Or they might actually complete the transaction if the ad-sales process was entirely automated. Citizens who blog on your site might sell ads specifically into their blogs, sharing the revenue with the Web site.

There are lots of possibilities with this concept. The premise is that, just as citizens can be tapped to provide coverage of a local community, touching on topics that traditional reporters miss or don't find important, so too can members of the community be trained to sell advertising, and share in the rewards.

Pledge-drive citJ: Gahran also thinks that some in-depth reporting could be done by groups of citizen reporters with a professional journalist leading the effort. Community members interested in seeing the topic investigated could be recruited to contribute both their expertise in the topic and even money to fund the project. Or interested institutions or organizations could be found to donate funds.

As an example, let's say that a local newspaper doesn't have the resources to do an investigation on local water quality. So it organizes a "pledge drive" to raise money from the community (individuals and organizations), then invites community members to pitch in to the effort.

The overall idea is to tap community resources. If a newspaper, say, doesn't have the wherewithal to pull off a significant investigation, then it can seek out help from the community -- both for money to fund a valuable project and for assistance in the actual reporting.

Chris Willis

Chris Willis
Willis is the co-author of "We Media," a thorough examination of citJ first published in 2004 by the Media Center and revised into a We Media 2.0 report to be published soon. With We Media co-author Shayne Bowman, Willis also publishes and writes Hypergene Mediablog, which mostly deals with participatory media (a.k.a. citJ).

Share the wealth: Willis thinks that citJ operators need to be thinking more about how to compensate people who contribute content. Revenue-sharing models could be devised, so that there's some incentive beyond being a citizen reporter for personal satisfaction and a little bit of public visibility.

But Willis suggests that cash be the last thing you try. Instead, give people who contribute a report to your citJ site something of value, like access to a newspaper Web site article archive -- which normally would cost something -- or other premium online services or content.

With citizen compensation, there's of course the issue of people gaming the system in order to get the benefits. Willis suggests implementing reputation systems on citizen content, where readers rank citizen-submitted content on a five-star scale, for example -- only those who score above a threshold quality rating earn benefits. Or volunteer moderators can serve the role of deciding who deserves benefits.

Ask and you shall receive: You can probably think of some great services that are just too expensive to pull off using traditional methods. For instance, a great bars database would have not only customer reviews of various facilities, but also information about hours of operation and other details like whether they serve food, have big-screen TVs, pool tables, etc. While a business directory service, with bar owners submitting information, will catch some of that, a community-wide effort encouraging bar patrons to submit data can provide a more comprehensive database.

Willis thinks that this type of example will go over well with "citizen reporters" who will be happy to share information about their favorite hangouts. And once such a database is built, new forms of advertising can be sold around it. For example, a search for a bar could turn up those that are currently open and highlight those offering free-drink coupons.

As citJ evolves, publishers will need to think creatively.


E-mail this item
Print this Page
Add Your Comments on this Article

Back to Top



Search Poynter Online
Search Poynter Online

My Boss Likes Me, He Likes Me Not
My Boss Likes Me, He Likes Me Not
New On Poynter
A Case for Subsidies?
By Rick Edmonds

Whither Bush's Blog?
By Alan Abbey

Olympian Ruling
Al's Friday Meeting

Tech-Savvy Cities
Al's Friday Meeting

Taking a Grammar Vote
By Roy Peter Clark

Covering Disabilities
By Susan LoTempio

News from Israel
Page One Today

Related Faculty
Related Seminars
Advanced Multimedia Reporting With Video (G434B-08)
Aug. 17-21, 2008
App. deadline: Jul. 7, 2008

From Column to Blog: Tuning Your Voice (W426-08)
Dec. 1-5, 2008
App. deadline: Oct. 20, 2008

The Complete TV Producer (II) (B406B-08)
Dec. 7-12, 2008
App. deadline: Oct. 29, 2008

  Site Map | Advertise | Search | Contact | FAQ | Our Guidelines QuickLink  
  Copyright © 1995-2008 The Poynter Institute
  801 Third Street South | St. Petersburg, FL 33701 | Phone (888) 769-6837
  Site developed & hosted by DataGlyphics, Inc.



Poynter Career Center
Friday: Can New Media Save My Career?
Giving Credit Costs Little