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TiVo Spamming Users With a New Show?

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Didn't you notice? They already did it - with ads
6/10/2002 5:18:38 PM
Posted By: Scott Shaffer

Didn't you notice that TV USA has already done it - and worse, they did it with ads! They've auto-recorded a Lexus ad and stuck the menu to it on the front page! Which is worse - recording a preselected TV show or recording a 10-minute commercial?

So far they've sent the same 'spam' to everybody - but lets say they tailor the ad based on shows you've watched - does that get your Tivo into the trash? Is that really worse than what they've done so far - at least if it's tailored to me it might be something I'd actually want.

I think people get a little too bent out of shape on the privacy issue here and miss the opportunity. I don't mind getting targetted spam - it sure beats the heck out of the mass-mailing random stuff I get today. American Express, VISA, and MasterCard have been selling your shopping habits for years - or didn't you notice? Tivo doing the same hardly seems worse.

And finally - perhaps you need to buy yourself a little Tivo stock. That way you can follow the business issues with the company and understand a little more of what they are doing and why. These ads, preselecte recording, and other items are an attempt to find a way to make the company profitable. You know the player sales are a loss-leader, right? Just like game consoles Tivo wants to make its money on the software (in this case guide information instead of games, but the analogy works.) I don't mind advertising because it keeps the medium in business. I sure would hate to see Tivo go under after I've become so addicted to it!

Is Your TiVo in the Trash Yet?
6/9/2002 12:44:56 PM
Posted By: Wes Hughes

TiVo crossed the line in the UK, you say? That must mean you've junked yours. Or does corporate deceit and chicanery conducted on another continent not count? Nike, TiVo and others will be delighted with that logic.

New TiVo Units in USA
6/8/2002 8:26:10 PM
Posted By: Austin Hall

I recently purchased a new TiVo unit, and was amazed that it recorded several programs a week without my setup. I had to go to preferences under the
setup menu and turn off the default setting that allowed my unit to use "push technology" to record programs I didn't want to see and did not
set the recorder to copy to its internal hard drive. Once I changed this setting TiVo has not recorded any other programs not programmed to record.

Balance of control
6/8/2002 1:24:33 AM
Posted By: Rick Brown


Two thoughts come to mind. First, it's quite possible TiVo will find it can make more money
following a model that tips the scales of control slightly in favor of the advertiser, compared to
one that favors the consumer. Second, one way (not necessarily the best) to learn how much
consumers will tolerate is to push until the line is crossed. Once a service hits a dangerous
level of consumer resistance with a new practice, it can apologize profusely and
promise never to do that again, and then lie low for awhile until launching an altered way
to accomplish much the same thing with fewer objections. (Not that I advocate that; I'm merely
noting that it happens.)




They are spamming
6/7/2002 3:50:52 PM
Posted By: Larry

Twice in the last month Tivo has downloaded to my machine a Sheryl Crow video. That's spam as far as I'm concerned. I don't want it taking up space on my machine (it can't be deleted) and I don't want my phone line tied up getting it.

This can be done ethically
6/7/2002 12:23:35 PM
Posted By: Steve Outing

I agree with most of what Peter says in this item, but I think there are ways TiVo could get away with this.

(1) Allot an hour of disk space on each TiVo unit that is not under the user's control. E.g., a 30-hour unit has 31 hours of space, and the extra hour is under TiVo's control.

(2) TiVo makes deals to send programs to all its users (or better, targeted programs), unannounced. This shows up in the Now Playing list with a special notation, or as a system e-mail. (The latter is how they do it now with TiVo-delivered special commercials.)

(3) If the user has his/her TiVo programmed to record something else when the paid TiVo-delivered program is broadcast, the user program overrides. (Most TiVos can only record one program at a time.)

(4) Give TiVo users an incentive for allowing these targeted programs -- like a discount on the service fee they pay ($200 lifetime or $10/month is the current rate, I believe).

(5) Allow users to opt out of this.

With that scenario, TiVo the company and TiVo users benefit.


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