Poynter Online
Go


Top Story

Public TV, Radio Stations to Increase Local Investigative Coverage
Most Recent Articles
Most E-mailed
Recent Comments
Recent Tags
Community Activity

Poynter Training
Poynter Seminars
Small, in-person training experiences.
News University
Today's most popular courses on NewsU, Poynter's e-learning site for journalists.
Webinars
Our online classroom is just a click away. Learn more.
All Webinars

Poynter Forums

Anthrax Will Boost E-mail to Media

Page 1 of 1 
No-mail vs. e-mail: Get real!
10/19/2001 9:56:01 AM
Posted By: Bill Weber

The notion that newspapers are going to stop accepting all mail for fear of anthrax or other hidden dangers is an understandable, if gut-level and ill-conceived, reaction.

I have to agree with the previous message, that banning mail from the building will immediately cut off access by the general public (not just the elderly or the poor) that newspapers allege to serve. But it is not so much elitist as it is thoughtless and panicky (much like a lot of news coverage these days). Hey, maybe papers should allow the public to dictate their Letters to the Editor! "Got something to say? Leave it on voice-mail!!"

Seriously, it would be far better for papers to figure out a practical/safe system to screen and handle mail that does come in (and help publishers avoid workman's comp or wrongful death suits from poisoned staffers, which may be their bigger fear). I imagine the Post Office has some thoughts on the matter.

Meanwhile, there's nothing wrong with reducing the volume of mail by requiring press releases and other forms of business correspondence to be delivered electronically. Most businesses today have the means to handle electronic communication. But papers will have to prepare for a short-term bottleneck of information and long-term extra expenses. Papers will have to set up systems for electronic payment of advertisers' accounts and home delivery bills. They will have to hire additional personnel to screen the sudden flood of new e-mail (or they'll have to upgrade computer systems to allow this to take place). Editors will have to prepare for an an onslaught of new "did you get my..." phone calls. And papers will have to shell out much more for fax paper as they absorb the cost of mailings from PR firms. And on and on.

Like anything else, the first, quick solution is rarely the wisest. Watch for back-pedalling inside, say, three months.


E-utopia and the real public
10/17/2001 10:46:27 PM
Posted By: Joshua Slocum

I find Mr. Outing's attitutde about what he sees as the eventual phase-out of paper letters to the editor troubling. Mr. Outings defends the anthrax-induced paranoia at the Arizona Daily Star by forwarding the argument that the demise of paper mill (as least as far as editorial letters go) was inevitable anyway, and by golly, it's a good thing:
"I've long expected letters to the editor to eventually go all-electronic. It's more efficient for the newspapers, since the e-mail and Web-submitted letters don't have to be re-typed in, which often results in errors. Expect other newspapers and media to follow suit quickly. This was always inevitable; the anthrax scare just moved up the timetable."
Mr. Outings, how do you propose that the poor, the elderly, or any one else who doesn't have access to a computer should make their voices known? Your glib dismissal of paper letters - without regard to the consequences for the public - the sanctimonious preaching from our industry about how vital we are to the public seem all the more disingenuous.
It's bad enough that so many newspapers today (mine included) seem to be mouthpieces of their cities' chambers of commerce and high-powered businesses; it's even worse when the bastion of journalistic ethics (The Poynter Institute) sees fit to congratulate a newspaper for effectively silencing a segment of its readers. Is it really fair to expect those without computers (mainly the elderly, minorities, and the poor) to pay retail prices to fax you their letter or to take the bus across town just to deliver it to our ivory towers in person while the more well-heeled sip coffee in their dens and click 'send?'
For shame.

Page 1 of 1 
Return to Previous Page

Username
Password
New User? Signup Now
Poynter Careers
More media jobs