9/25/2002 4:27:05 PM
Posted By:
Mike Dame
Mr. Zollman,I was disappointed to read your comments about OrlandoSentinel.com, but am glad you posted them as a watchdog of our site. The story in question, "Developer's wife, son die in plane crash in Osceola," was transferred from the newspaper's CCI database to our online production system around 1:15 a.m. last night. Unfortunately, our late-shift news producer did not see this late story come across, and the full newspaper version of the story was not posted on the Osceola County online news page until this afternoon. As you stated, all we had online this morning was a few paragraphs -- the crash was the top item in our "Area in Brief" roundup at http://www.orlandosentinel.com/news/local/orl-loccfbriefs25092502sep25.story. At present, the full story is the top item on our Osceola County news page at http://www.orlandosentinel.com/news/local/osceola (the direct link is http://orlandosentinel.com/news/local/osceola/orl-locplanecrash25092502sep25,0,7095275.story). We have a very dedicated staff of professionals who maintain OrlandoSentinel.com and take pride in our news coverage. However, mistakes like this happen, and today's episode has prompted us to review our procedures for posting late-arriving stories from the print edition. I can assure you that we have not cut back on our Web efforts, and we are committed to the highest quality journalism. We are committed to being Central Florida's most trusted online sources for news and information. Again, thank you for posting your comments. Discussion such as this will only serve to enhance the quality and credibility of online news sites. Sincerely, Mike Dame
Multimedia Product Manager
Orlando Sentinel Communications
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