ADVERTISEMENT

Best Practices: Leadership and Management

NEWS

The lessons of breaking news coverage can make your newsroom better every day

Ask the staff of almost any newsroom when they are at their best, and you’ll usually hear: When news is breaking. Why? Because everyone comes together, they'll say. Ideas come from everywhere and everyone. We try things. And for once, we’re certain that we’re working on coverage that our community needs. So here’s my question: If they know these ingredients … Read More
NEWS

Want your newsroom to collaborate? Help veterans and beginners learn from each other

The week of my 64th birthday began with an email from Ben, my editor. “This is too good,” read the subject line. No one recognizes a story pitch faster than a former editor. I braced myself. “There's a new sitcom about a veteran, decorated journalist managing a bunch of millennial reporters…. Would you take a look and let me know … Read More
NEWS

Just do it: The no-excuses approach to becoming a better manager

What, I ask managers, would you like to change about the way you lead? “I’d like to be a better planner,” one says. “I’d like to be more flexible,” says another. “I’d like to be less impatient,” says a third. Be, be, be. I’d like to be… But what will you do in order to be a better leader? That’s … Read More
NEWS

How are you helping your staff improve? Maybe you need a strategy.

Somewhere along the line, I realized that two kinds of managers worked in newsrooms. The first kind I could always find; they were working at their computer screens. The second kind often tested my tracking skills. They might be in the cafeteria. They might be sitting in a quiet conference room. They might be across the room, leaning against a … Read More
NEWS

Be a Better Listener in 3 Minutes

I work with managers and non-managers alike who want to become better at listening. I've read books on it, written columns, and teach sessions on the essentials of the skill. And then I met journalist E. S. Isaac of India and got a better education on what it means to truly listen. During a dinner conversation before … Read More
NEWS

Slow down and read this: 6 ideas for making better decisions

Lessons in management, like all good stories, pop up almost anywhere. Case in point: a recent episode of "Restaurant Impossible," the weekly effort by the Food Network’s Robert Irvine to “save a failing restaurant” in just 48 hours. Having seen many of the show’s nearly 100 episodes, I can tell you that in almost every case, poor management contributes to … Read More
NEWS

Gasp! How news managers can get better at listening

Here are five signs that your boss – specifically your editor – isn't listening to you: 1. Looking over your shoulder for the next person to enter the room 2. Looking at his watch 3. Checking her cell phone 4. Staring at a computer screen while talking over his shoulder 5. Interrupting you to run off … Read More
NEWS

News managers: Think like great writers, focus on the right details

Sometimes sadness is like a drug that won’t let go. On the morning after actor Philip Seymour Hoffman was found dead in New York with a needle in his arm, I spent several hours reading news stories, appreciations and old profiles written during his remarkable stage and film career. With each story that I opened, I promised … Read More
NEWS

Building a creative news environment can be a matter of routine

Newsroom managers have always needed to be good jugglers. When someone asked how I was doing, I often answered: “I’ve got a lot of balls in the air — and I’m trying not to let too many of them land on my head.” But listen to managers talk today about their daily challenges, and the juggling metaphor no longer feels … Read More
ADVERTISEMENT