Articles about "Best Practices: Leadership and Management"


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7 questions managers should ask before assuming someone is ‘lazy’

I wince when I hear managers describe an employee as “lazy.” They say it when discussing staffers who do the bare minimum (or less), require far more hand-holding than others, and rarely come up with new ideas.

That’s underperformance, to … Read more

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Question Wall Puzzle Piece Answer Complete Understanding

One simple question that can change a manager’s relationship with staff

When I was a little boy, I remember grown-ups had a favorite question:

“And what do you want to be when you grow up?”

With each year, my answers changed: Cowboy, firefighter, priest, Perry Mason. (Not sure I ever wanted … Read more

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Leadership8

To change your leadership style, rewrite your leadership story

Have you ever been at a funeral and, as the clergy or relatives or friends offer tribute to the deceased, found yourself wondering:

What will they say about me?

While the Irish Catholic in me winces at thinking about myself … Read more

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Success

How managers can put themselves in a position to succeed

Anyone out there recognize my conundrum?

With each passing year I became more aware that I wasn’t getting enough exercise. Sure, I walked a lot: to and from work, to the supermarket, pretty much everywhere. But nothing that broke much … Read more

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Jeff Bezos

How Bezos, in his first memo to Washington Post staff, achieved believable optimism

Imagine this:

You’re a reporter at The Washington Post and you’ve just heard your company has been bought by, of all people, the guy who created Amazon.

Graham. Bradlee. Woodward. Bernstein.

Bezos?

Think you’re nervous?

Now imagine this:

You’re Jeff … Read more

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Irish journey reveals important reminders about storytelling, leadership

The two-room cottage is a shed now, a white-washed place for Jimmy O’Toole to store hay for the livestock, a few pieces of farm equipment, a cupboard, a china cabinet and the family stories that he keeps alive for visitors … Read more

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Optimism boulevard plaque

Tough times signal need for managers to express genuine optimism, not ‘happy talk’

When I ask journalists to reflect upon the qualities of their best bosses, they almost always include “optimistic.”

That’s not surprising; one dictionary defines “optimistic” as “hopeful and confident about the future.” Most of us are grateful when we work … Read more

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How managers can improve the quality of feedback they offer

I know the answer even before I ask a group this question:

“Does anyone here get too much feedback at work?”

The reply, amid snickers and eye rolls, is “No.”

No matter who is in my audience, from employees to … Read more

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How newsroom managers can invest more time developing their staff — and why it matters

It was the day I finally got it — what it means to be an editor.

My first day as managing editor of the old News American in Baltimore was almost over. I was sitting alone in my office, looking … Read more

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Questions2

Why newsroom managers would benefit from asking more questions

Ask great reporters to name their most powerful tool, and you just might hear this:

The question.

Not just any question, but one that is simple, open-ended and all but requires the subject to abandon the relative safety of … Read more

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