Articles about "Engagement"


Washington Post cracks down on bad comments

The Washington Post Editor for interactivity and community Jon DeNunzio announces a new approach to comment moderation at washingtonpost.com, aimed at fostering "smarter, livelier and more civil conversations." The Post will be more aggressive about banning low-quality commenters, deleting any name-calling and insults, and eliminating the trolls who try "to incite emotional responses and disrupt conversations." There is positive reinforcement coming as well: More badges for good commenters and more Post reporters posting comments. || Earlier: New York Times overhauls comment system, grants privileges to trusted readers (Poynter) | How badges help news websites (Poynter) | Browse other coverage of website commenting trends and studies.
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New Guardian blog puts readers next to editors as stories unfold

You might remember last year that the Guardian tried publishing its story budgets online to invite feedback and tips from readers. Today the UK newspaper takes the next step toward a transparent, “open” newsroom with a daily live blog from the news desk.

Newsdesk Live is not another bloggy account of today’s top stories like Yahoo News’ The Upshot or The New York Times’ The Lede. Newsdesk Live includes the day’s story budget and conversational updates on what Guardian journalists are seeking and learning. The blog invites readers to contribute by posting comments, emailing or tweeting.

Newsdesk Live is a home for top news updates, newsroom process and reader engagement.
This is a noteworthy experiment in both form and function. Readers can quickly gauge the leading stories of the day, how they’re unfolding and what the public might contribute. The result is a pleasant mix of facts, analysis, process and discussion — an illustration of news as a process, not a product. (more...)
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The New York Times’ 8 steps for holding engaging live chats on Facebook

Two New York Times reporters behind this week’s in-depth report, “The iEconomy,” took an hour Thursday afternoon to answer questions on the Times’ Facebook page.

Charles Duhigg and David Barboza’s chat about poor working conditions at high-tech device … Read more

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4 ways Muni Diaries readers document San Francisco bus riding

Complaining about riding the bus is sport in San Francisco. So when we started Muni Diaries, a website documenting stories that happen on public transit, there was a high chance that our website could devolve into a cesspool of … Read more

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How to use Urtak, a collaborative polling tool, to increase reader engagement

A week before Thanksgiving, conservative news site TheBlaze.com posted a story about whether retail stores should be open on the holiday. The post received more than 120,000 responses in less than two days, reaching 140,000 by the end of the … Read more

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Guardian readers shape stories during first week of open budgets

Guardian.co.uk One week after The Guardian began disclosing its upcoming story budgets prior to publication, National Editor Dan Roberts writes that the experiment is going well. "Whatever competitive advantage may have been lost by giving rivals a clue what we were up to was more than made up for by a growing range of ideas and tips from readers," he writes. Readers' feedback now shapes the Guardian's coverage in advance. For example, many said they wanted more coverage of the UK government's health reforms. "We initially responded by ramping up our live coverage of the two-day NHS debate in the House of Lords - attracting over 1,000 comments. But we also asked our health reporter to do a bit of digging and list today an upcoming story on how cuts have already begun to hit services," Roberts said. || Earlier: Guardian publishes upcoming story budgets, invites reader feedback
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Guardian publishes upcoming story budgets, invites reader feedback

Guardian.co.uk
The Guardian will publish "a carefully-selected portion" of its internal lists of upcoming story topics, inviting readers to get in touch with reporters or editors if they have something to contribute. The goal is to treat news as an open, interactive process, instead of a finished product concealed until completion. National News Editor Dan Roberts explains:
"What if readers were able to help newsdesks work out which stories were worth investing precious reporting resources in? What if all those experts who delight in telling us what's wrong with our stories after they've been published could be enlisted into giving us more clues beforehand? What if the process of working out what to investigate actually becomes part of the news itself?"

"Obviously, we're not planning to list all our exclusives or embargoed content and we'll also have to be careful not to say anything legally sensitive or unsubstantiated. Nonetheless, we think there are lots of routine things that we list every day which might provoke interesting responses from readers."
Earlier: New Guardian digital focus to center on ‘open journalism on the Web’
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With promise of audience growth, Facebook pulls news organizations within its walls

With changes announced last week, Facebook aims at making a major transition from a content discovery and sharing engine to a platform for the consumption and distribution of content.

In the old Facebook, we used Like and Share buttons and … Read more

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Public streaming, recording make Google Hangouts more useful for journalists

Journalists have new ways to use the group video chat Hangouts in Google+ thanks to new features announced today. A new version called “Hangouts On Air” allows a discussion to be publicly livestreamed and recorded.

Some news organizations have used … Read more

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As TV newscasts push the boundaries of social media, some hit walls

TVNewsCheck
WSLS in Roanoke, Va., recently replaced a two-year-old newscast that relied heavily on social media with a more traditional program. After a while, the novelty wore off, Diana Marszalek reports. Several local television newscasts are experimenting with interactive social … Read more

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