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How CNNMoney is getting to know its audience

When controversies about Facebook started making the news recently, staffers at CNNMoney knew quickly it was a topic their audience was very interested in. How? A tool they built told them. "We knew that they were hungry for that," said Leezel Tanglao, assistant managing editor of programming, "and we saw it surging." That notice came from the proprietary tool, … Read More
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Newsrooms are experimenting on Facebook Live by eating cheese. And newspapers.

Facebook Live was made available widely in April, and already, a curious subset of live-streams are dominating the genre: The spectacle video. As Noah Kulwin wrote for Recode, it's "turning journalists into bad 'Jackass' copycats." Frankly, Johnny Knoxville and the "Jackass" crew were a lot funnier than stunts like these, and there wasn't a lot of anxiety about … Read More
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In the wake of furor, Facebook publishes explainer on Trending Topics

Facebook sought to quell the controversy stemming from accusations of bias creeping into its Trending Topics feature Thursday, publishing an explainer that breaks down the inner workings of the curation feature. At its core, Trending Topics is designed to help people discover major events and meaningful conversations. Trending Topics is a feature we added in 2014 — separate from … Read More
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WANTED: Public Editor, Facebook

Editor's note: On Monday, Poynter's media ethicist, Kelly McBride, proposed an out-of-the-ordinary idea: A public editor for Facebook, someone hired by the social network to write about the company and its controversies from the public's point of view. As Facebook continues to deal with the fallout from an anonymously sourced report indicating its Trending Topics feature suppressed conservative … Read More
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Ask the ethicist: Is it right for Facebook to suppress conservative news?

Gizmodo ignited a social media firestorm today when it reported that curators for Facebook's "trending" section regularly put the kibosh on right-leaning news stories. The story, attributed to anonymous sources, was notable in part because of Facebook's status as a media behemoth that directs a firehose of traffic at news organizations every day. But it also made waves because … Read More
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So, you want to try Facebook Live? Here are 10 tips for using the livestreaming app

There's no getting around it: Journalists everywhere must become more comfortable in front of the camera. The rise of livestreaming apps like Meerkat and Periscope last year empowered journalists to instantly reach their followers directly. And when Facebook made its livestreaming feature widely available earlier this year, the trend toward on-the-spot video only accelerated. But many news organizations, even … Read More
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Publishing on Facebook's Instant Articles is about to get way easier with a Wordpress plugin

Facebook announced Monday morning a new WordPress plugin for Instant Articles, essentially greasing the skids for mass adoption of the program among news organizations. The plugin is being built in partnership with Automattic, the parent company of WordPress.com, and helps translate news stories to Facebook's Instant Articles format. This removes a significant hurdle for news organizations, which previously needed someone … Read More
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Facebook is now offering journalists the same tools as celebrities

Facebook just opened its Mentions app to journalists and other public figures. (Image credit: Facebook) Pop quiz: What do Kim Kardashian and Bob Woodward have in common? If that question were posed Wednesday, the answer might be that both had written books — one about selfies, the other about presidential self-destruction. But as of today, Kardashian and Woodward … Read More
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A list of every hidden journalism-related social media group I could find

I’m overwhelmed by the number of different platforms that journalists use to share information, tips and job notices with each other. There are conferences and symposiums, not to mention Facebook groups and Slack channels and Twitter chats and listservs. I prefer Twitter to the other mediums: it’s open and accessible. In order to participate in a closed Facebook group or … Read More
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There's a Facebook group to help journalists figure out their plan B

Last May, Russ Kendall learned that another friend and journalist had been laid off. Linda Epstein, McClatchy-Tribune Wire's senior photo editor for 15 years, would lose her job in July when the company shuttered its wire service. By July 21, Kendall launched a closed Facebook group. Here's what he wrote on the page's first post: What's Your Plan B? was … Read More
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News outlets to ramp up publication of Instant Articles

Weeks after the initial furor surrounding the publication of the first news stories within Facebook, the Instant Articles program went dormant. Last week, Business Insider's Jillian D'Onfro reported that the news organizations that had signed up to pilot the Instant Articles program — including The New York Times, NBC News, National Geographic and The Atlantic — hadn't … Read More
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The new campaign trail for presidential candidates: Facebook

National Journal Iowa, New Hampshire, South Carolina, Iowa and Florida are all part of the traditional route to the White House. But the 2016 race may be blazing a new trail for the contenders, namely Facebook. In fact, says A-list politics reporter Shane Goldmacher, the "path to the presidency will run through new territory---your Facebook news feed." Goldmacher is … Read More
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Does the rise of ephemeral content spell the death of archives?

As news sites negotiate with Facebook to publish material directly on the platform, Facebook’s role in determining what news to surface, what news to censor, and how original content published on the platform is archived should be examined more closely. Trevor Timm tackled the first two points nicely in a Columbia Journalism Review editorial. I’m equally concerned about the … Read More
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Here's why NBC News took Facebook's Instant Articles deal

NBC News' launch story on Facebook's Instant Articles includes tilt-to-view photos, autoplay videos and an interactive map of a California almond farm. (Image credit: NBC News) After Facebook's Instant Articles program went live Wednesday morning, many media commentators wrote about its potential drawbacks for publishers. Over at Fortune, Mathew Ingram called the deal a "Faustian bargain," saying it allowed … Read More
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Fear and loathing greet the Facebook-New York Times deal

Image by Deposit PhotoFear and loathing. That’s an initial response to Facebook partnering with nine content companies, including the New York Times and BuzzFeed. Many in the media echo chamber are wondering, “What’s this mean for us?” No shortage of editors and publishers took a pass Wednesday in speaking on the record. But Larry Kramer, president-publisher of … Read More