Articles about "Geisler"


Business collection - Street quiz

How will you score on the ‘Great Bosses Quiz’?

I know there are many managers who aspire to be great bosses. So, I’ve developed a little quiz to see if you’re well on your way. Read the 10 questions, then select from the multiple choice answers. I hope the correct ones will be obvious to you and the others might bring a smile. You’ll find the correct answers at the end of the quiz.

The Great Bosses Quiz:

1. The most effective feedback from managers to employees is:

a. Serious and scary

b. Specific and sincere

c. Sweet and sour

2. Emotional Intelligence is:

a. Essential to effective leadership

b. A touchy-feely waste of time

c. An unreleased single by Hall & Oates

3. Micromanagers are:

a. Shorter than average managers

b. Rarely appreciated by staff and likely to impede employee growth

c.… Read more

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superherosuit

The 10 powers of leadership and why they matter

Jill Geisler delivered the commencement address to this year’s graduates of Duquesne University’s School of Leadership and Professional Advancement, where she received her master’s degree in 2004. This is an adapted version of her speech.

Because I sat where you sit today, dressed as you are, I can truly say I know what you are thinking. I know that the men and women in this room are asking themselves one compelling question about the future:

What is my hair going to look like when I take off this mortarboard?

You will look fine. Trust me.

And you will BE fine going forward.

How do I know? Because I believe you have power. In fact, I want you to recognize that, fully and even ferociously. Here’s how:

Would you please turn to the people nearest you in your row and introduce yourself.… Read more

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The 4 D’s that can derail a difficult conversation

It ranks among the least appealing but most important management duties: conducting tough talks with employees. Bosses are required to hold people accountable, let them know what’s expected of them, and keep them informed — even when the news isn’t good.

Many managers tell me they wish they were better at handling difficult conversations. Their reasons for avoiding or bungling them can range from “I hate conflict and come on too soft” to “I have a short fuse and talk myself into trouble.”

Few managers get specialized training in this area, other than perhaps an HR primer on company policies and protocols. But a real, practical immersion in what works best in a variety of situations — that’s a rarity. Managers usually learn by trial and error.… Read more

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Great bosses know: Hire good people, but don’t leave them alone

Ever have someone send you a link to an article, knowing it’s a hot button issue for you? It just happened to me, as my Poynter.org editor Julie Moos called my attention to a brief post on The Atlantic’s website, by the author of “Quiet,” a highly regarded book about introverts. Susan Cain makes an excellent argument for hiring introverts and I say “amen.” Unfortunately, Cain tried to buttress her good case by invoking a dusty management bromide that’s more than a pet peeve of mine:

Hire good people and leave them alone.

I know what Cain is trying to underscore: that many introverts do great work in solitude and managers should respect that. They shouldn’t assume that quiet employees are devoid of ideas or initiative because that’s simply not true.… Read more

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greatbosses

To build the team, build the trust, with these 8 tips

Take a look at a photo I really admire. It’s a little soft-focus and the framing is a bit off. That’s what makes it perfect. After all, the photographer had only seconds to shoot and only one free camera hand. His other was in that stack.

It was a surprise moment at the end of recent seminar for new managers, one that meant a lot to them. For me, the image is a vivid reminder of how trust and teams grow — under the right conditions. I’ll share the photo’s back story, but first let’s focus on trust.

Great bosses know it’s important to build trust in organizations. But managers can’t simply mandate it, any more than Poynter faculty can command people in our programs to reach out to each other.… Read more

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