If you haven’t examined how your local hospitals performed in the latest Medicare surveys, you’re missing out on some important stories with high likely readership.
Jordan Rau of Kaiser Health News joined us for a chat on how journalists can use the surveys.
The surveys, one of the first parts of the Affordable Care Act, probe patient attitudes on such questions as how carefully doctors and nurses listened to them, how often they were treated with courtesy and respect, how well their pain was controlled and, among other things, where they’d rate the hospital on a scale from “worst hospital possible” to “best hospital possible.”
The results of the surveys are used to provide more than 2,500 hospitals nationwide with federal government bonuses or penalties, depending on the survey results.
Rau, a senior correspondent for Kaiser Health News, covered the surveys extensively last month from the national perspective, accompanied by useful charts and spreadsheets. Read more