How well do you handle criticism?
I ask because in Poynter’s new report, “Core Skills for the Future of Journalism,” no multimedia skill received as many votes from professionals, academics, students and independent journalists as this one:
“Handle Criticism Well.”
Must be pretty important, eh?
Permit me to suggest why many respondents rated this “skill’ in the top one-third of their survey. At a time when most organizations are under-resourced and overextended, many managers would rather deal with an outbreak of head lice than with staffers who respond to criticism with anything short of compliance.
That’s what I often hear from newsroom managers, and I empathize with their challenges. But let me also suggest that staffers who roll over when critiqued are not the staffers you want aggressively pursuing journalism, often against great odds, in your community.
Instead, I think what you want are staffers with this skill:
“Open to Learning.”
The difference is significant — and has implications both for the staffer who is receiving, as well as for the manager who’s delivering. Read more