Poynter. » Ombudsmen

New ESPN ombud Robert Lipsyte talks about his role

Eric Deggans — Thu, 25 Apr 2013 12:14:58 +0000

Ask if Robert Lipsyte is going to be particularly critical as ESPN’s new ombudsman, and he mentions a little piece he penned for Slate magazine back in June 2011. The piece dismantles the 763-page oral history of ESPN, “Those … Read more

New Washington Post reader representative explains why he won’t be the paper’s ombud

Craig Silverman — Tue, 23 Apr 2013 10:50:41 +0000

Doug Feaver has no illusions about his new job.

“My primary mission is to respond to readers,” says the Washington Post’s new reader representative.

In other words, he is not an ombudsman.

“This is different — I’m not [charged with] … Read more

Washington Post appoints its first ‘reader representative’

Jeff Sonderman — Thu, 07 Mar 2013 18:31:18 +0000

Washington Post
Doug Feaver “will serve as an advocate for readers, responding to their questions and concerns,” the Post announced today.

: Doug Feaver

Feaver was a career Postie — a reporter and editor for 29 years on the Business, … Read more

Washington Post’s new ombud replacement ‘sounds like a customer relations person’

Andrew Beaujon — Mon, 04 Mar 2013 15:01:07 +0000

Washington Post Publisher Katharine Weymouth announced Friday that the newspaper would not appoint a new ombudsman, because “The world has changed, and we at The Post must change with it.”

The paper will instead appoint a “reader representative” to … Read more

Pexton: Ombudsman can get answers from reporters who won’t answer readers

Andrew Beaujon — Wed, 27 Feb 2013 20:26:15 +0000

WAMU
During an exit interview during his last week as The Washington Post’s ombudsman, Patrick Pexton told “Kojo Nnamdi Show” guest host Paul Brown that one of the benefits of his job was that he could get answers from … Read more

Outgoing Washington Post ombudsman: ‘My bet is that this position will disappear’

Andrew Beaujon — Mon, 18 Feb 2013 16:01:53 +0000

The Washington Post | Washingtonian | The Wrap
Washington Post Executive Editor Marty Baron makes a good case against the newspaper hiring another ombudsman, Patrick Pexton reports. Pexton will end his two-year term at the end of February.

For
… Read more

One month in, Margaret Sullivan talks about the changing role of New York Times Public Editor

Mallary Jean Tenore — Tue, 16 Oct 2012 12:22:54 +0000

A little over a month into her job, Margaret Sullivan has been transforming the traditional role of The New York Times public editor — by blogging almost every weekday and using social media to add a mix of voices and … Read more

Exit interview: Brisbane says New York Times Public Editor job is ‘not a conversation’

Craig Silverman — Mon, 24 Sep 2012 12:07:40 +0000

Arthur Brisbane’s New York Times email address has been shut off, and he sounds pretty happy about it.

“I’m trying to decompress,” he told me two days after his stint as the fourth public editor of The New York Times … Read more

Why it matters that The New York Times’ next public editor is a woman

Mallary Jean Tenore — Tue, 17 Jul 2012 16:45:32 +0000

For the last nine years, white men have filled The New York Times public editor position. That will change in September when Margaret Sullivan becomes the Times’ first female public editor. Sullivan was also the first woman to be … Read more

New York Times Public Editor Margaret Sullivan signs on for 4 years

Bill Mitchell — Mon, 16 Jul 2012 21:21:54 +0000

The new public editor of the New York Times pitched the paper on two main roles in her application for the job: “smart aggregator” and “forum organizer.”

Margaret M. Sullivan, editor of the Buffalo News since 1999, credits “Blur,” … Read more