Doug Feaver has no illusions about his new job.
“My primary mission is to respond to readers,” says the Washington Post’s new reader representative.
In other words, he is not an ombudsman.
“This is different — I’m not [charged with] holding the newsroom accountable,” he said in a recent phone interview, adding that “if there were some very difficult subjects that come up, or some obvious matter, I would try to explain how it happened and do the reporting with who is involved, but I wouldn’t be doing what the previous ombudsman was doing.”
Feaver started his career at the Post in 1969 and held many roles over the course of 36 years, including washingtonpost.com executive editor. He at one point wrote the Post’s dot.comments blog, which highlighted reader feedback and discussion.
That blog ended in 2010 and Feaver was enjoying his retirement when longtime colleague and current Washington Post editorial page editor Fred Hiatt reached out to ask if he’d take the reader representative job. Read more