I recently completed a research project that saw me spend several months studying how news organizations handle online rumors and unverified claims. I also examined best practices for debunking online misinformation. This work, which was the focus of my fellowship with the Tow Center for Digital Journalism at Columbia University, is collected in a report I published this week.
It examines the human factors that drive rumors, the challenge of debunking online misinformation, and it provides a data-driven look at the bad practices that cause news websites to spread dubious rumors, and to play a role in disseminating misinformation. Identifying the challenges and problems in this area also helped me formulate a set of recommendations for newsrooms. This guidance can help journalists do a better job of offering debunkings that can spread the truth. Read more