When NBC News relaunched its website just in time for the Winter Olympics, reaction was fierce on social media and in comments at Poynter. (Facebook commenters have even been pushing a petition at Change.org.)
Much of the criticism has focused on how the new image-heavy design makes it more difficult to quickly find the most important news. As one Poynter commenter put it:
The appeal for me has always been organized categories with lots of headlines, but I guess reading text is second-rate these days. Big pictures, big boxes… let the fifth-graders revel in it.
About a month into the relaunch, I asked Gregory Gittrich, executive editor of NBCNews.com, to respond to the criticism and give Poynter an update on how the audience has reacted.… Read more