Following their promotions, new managers often experience a curious combination of feelings: pride and panic. Sound familiar?
The pride comes from being recognized as a high performer. You’ve been told you are someone with the potential to help an organization’s product and people improve. The panic comes from another message: a phantom voice in your head that whispers: “This is the day they find out you’re really not qualified for this job.”
You fear that the phantom voice may have a point. After all, you were probably dropped into management with no special training. Yet, each day you’re asked to solve supervisory problems that are often surprising but rarely simple.
That’s why it’s helpful to listen to a few other voices — veteran managers who have walked in your shoes.… Read more