At Poynter, we know our first obligation is to you, the teachers and students who come to participate in our seminars. With that in mind, we’ve devised these protocols in case a national emergency disrupts your life en route to, or during, a Poynter seminar:
- If the boss no longer can spare you, we’ll adapt to your –- and your boss’s -– needs.
- You and your company will receive a full refund of your tuition and housing fee if Poynter has to cancel a seminar because the participants cannot attend.
- If the emergency occurs during a seminar and you need to leave, Poynter will refund the unused portion of the seminar and housing fee.
- Our agile program staff will assist you in making travel arrangements to return to your job if you must leave prematurely.
- What about seminar participants who don’t have to depart in an emergency? We’ve conducted some programs for small groups and, when appropriate, we can adjust the training to a more intimate style.
- Poynter’s faculty will reach out to participants who cannot get here by putting additional training materials on Poynter Online.
- We hope your life is not disrupted by events beyond your control. If it is, we’ll try to demonstrate how well we understand deadlines –- and change.
