Mel leads audience growth and development for the Wikimedia Foundation and frequently works with journalism organizations on projects related to audience development, engagement, and analytics. She has spent the majority of her career in public media, where she directed, produced, edited, and wrote stuff for several shows, including Wait Wait Don't Tell Me and Fresh Air with Terry Gross, and later served as a digital strategist at NPR, where she launched and directed projects that helped NPR build and engage audiences on and off-air. She was a 2014-2015 Visiting Nieman Fellow at Harvard University, where she studied alternative membership models in public media. Mel lives in a small town in North Carolina with her family. You can reach her at firstname.lastname@example.org or @mkramer on Twitter.