Cleveland's Department of Public Safety using Twitter to communicate with journalists

As the story of three formerly missing women in Cleveland develops Tuesday, the city's Department of Public Safety is encouraging journalists to use Twitter to get credentialed for a press conference this morning.


(DM means "direct message," a way of communicating privately on Twitter.)

Reached by email, Cleveland DPS communications planner Erica Creech says she's the person behind the @CLESafety account and that this is the first time the department has used Twitter in this way.

"We were short staffed and I was trying to keep up with all the additions to our distribution list but wanted to get info out so I gave it a shot...seems to work so long as you can then keep up with Twitter," she writes. "Since I can more easily access Twitter via mobile devices, it is always messages are shorter, so less typing."

The DPS has a useful blog, too, with updates Monday about the women's discovery and three suspects' arrests.

  • Andrew Beaujon

    Andrew Beaujon reported on the media for Poynter from 2012 to 2015. He was previously arts editor at and managing editor of Washington City Paper. He's the author of the 2006 book "Body Piercing Saved My Life," about Christian rock and evangelical Christian culture.


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