January 31, 2012

The Washington Post
Editor for interactivity and community Jon DeNunzio announces a new approach to comment moderation at washingtonpost.com, aimed at fostering “smarter, livelier and more civil conversations.” The Post will be more aggressive about banning low-quality commenters, deleting any name-calling and insults, and eliminating the trolls who try “to incite emotional responses and disrupt conversations.” There is positive reinforcement coming as well: More badges for good commenters and more Post reporters posting comments. || Earlier: New York Times overhauls comment system, grants privileges to trusted readers (Poynter) | How badges help news websites (Poynter) | Browse other coverage of website commenting trends and studies.

Support high-integrity, independent journalism that serves democracy. Make a gift to Poynter today. The Poynter Institute is a nonpartisan, nonprofit organization, and your gift helps us make good journalism better.
Donate
Jeff Sonderman (jsonderman@poynter.org) is the Digital Media Fellow at The Poynter Institute. He focuses on innovations and strategies for mobile platforms and social media in…
Jeff Sonderman

More News

54% of gun deaths are suicides

Plus, why ‘run, hide, fight’ may no longer be the best active shooting protocol, where they bury children who die from gun violence, and more.

February 3, 2023
Back to News