The Washington Post
Editor for interactivity and community Jon DeNunzio announces a new approach to comment moderation at washingtonpost.com, aimed at fostering “smarter, livelier and more civil conversations.” The Post will be more aggressive about banning low-quality commenters, deleting any name-calling and insults, and eliminating the trolls who try “to incite emotional responses and disrupt conversations.” There is positive reinforcement coming as well: More badges for good commenters and more Post reporters posting comments. || Earlier: New York Times overhauls comment system, grants privileges to trusted readers (Poynter) | How badges help news websites (Poynter) | Browse other coverage of website commenting trends and studies.