Getting Practical About Conflict

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Getting Practical About Conflict

Broadcast date: May 28, 2020


SKU: NUOP09-20 Category:


On Poynt Crisis Coverage Graphic

On Poynt with Cheryl Carpenter on Thursday, May 28, 2020 at 2 p.m. Eastern.

Tension, conflict and disagreements at work consume brain power and time. Now that we’re not in the same room, it’s easier to avoid the friction altogether. Avoidance doesn’t mean it’s solved. It can make the next tense exchange worse.

Some people are naturally strong at handling conflict; most of us have to learn those skills. Knowing your tendencies is a start. You can get better at this.

Join Cheryl Carpenter, Poynter’s leadership faculty, as she offers practical advice about responding to conflict with colleagues.

Sign up now for your opportunity to ask Cheryl questions during a video chat from 2 to 2:30 p.m. Eastern on Thursday, May 28, 2020.

You will leave the session knowing how to:

  • Recognize your hot buttons
  • Apply three tactics to managing conflict
  • Recognize the value in building these skills if you want to lead others