management
November 16, 2020
Want to run an effective newsroom? Don’t lead like Donald Trump
It won’t be long now. Today, Donald Trump becomes “leader of the free world.” Might…
January 20, 2017
How to manage a ‘newsroom star’ and keep everyone happy
This is the core message of my teaching: The most important things leaders do is…
November 3, 2014
Be a Better Listener in 3 Minutes
I work with managers and non-managers alike who want to become better at listening. I’ve…
October 2, 2014
5 reasons managers are addicted to “fixing” – and how to recover
I admit it. I’m a recovering fixer. Show me a piece of copy and my…
June 12, 2014
Why do journalists remember nasty editors fondly?
Dean Baquet said it was “nuts” to elegize “‘the city editor who changed my life…
May 30, 2014
Great journalist or great manager: Who would you prefer for a boss?
I am going to begin this essay on leadership with an extended baseball analogy. I…
May 16, 2014
PoynterVision: Use Myers-Briggs to understand your coworkers
Stepping beyond introverts and extroverts
December 18, 2013
As brands start building digital newsrooms, what do they need to succeed?
Examples of what works well.
July 30, 2013
The 4 D’s that can derail a difficult conversation
And four tips for keeping challenging conversations on track.
July 9, 2012
Great bosses know: Hire good people, but don’t leave them alone
The flipside of that bromide.
July 2, 2012
What Great Bosses Know about 7 coaching questions and answers
Coaches use questions to help people solve their own problems.
February 21, 2011