Poynter creates and edits journalism in ways aimed at anticipating problem areas, reducing mistakes and correcting them as quickly and transparently as we can. We maintain an online corrections page that makes it easy for our audience to report errors. We provide timely responses, clear corrections and prominent acknowledgment that a mistake was made and addressed.
Please do not hesitate to flag any mistakes through our social media accounts or by emailing us at firstname.lastname@example.org.
We recognize that corrections can be made to errors of differing gravity. While we will edit all errors as soon as they come to our attention, corrections will vary in style and prominence. More specifically:
We understand that even articles without factual mistakes may require clarifications. The style and prominence of the clarification will depend on its impact on the original article, as with corrections.
Social media corrections policy
We understand that our responsibility to correct extends to our social media accounts. Any article that has been subject to a major correction (see above) will be republished on all the official Poynter.org social media accounts it was originally shared on with a clear indication that the article was updated and corrected.
We will similarly update any posts, tweets or other social media content whose original article was correct but that was shared on social media incorrectly. If an original post was wrong to the point of being offensive or dangerous, we may delete it and indicate in the correction post that we have done so and why.
Newsletter corrections policy
Minor corrections to a newsletter will be reported in the next edition of the same newsletter, in a dedicated section at the bottom. Major corrections to the newsletter or to articles linked in the newsletter will be given the same prominence of the original report.
Looking for our old corrections and clarifications page?